Frequently Asked Questions

How do I book equipment?

Simply browse our catalog online, select your gear, choose your rental dates, and complete checkout.

How long can I rent equipment for?

Rentals are available daily, weekly, or monthly depending on your needs.

Can I extend my rental?

Yes, as long as the item isn’t already booked for the extension period. Please contact us before your rental ends to arrange an extension.

Do you offer delivery and pickup?

Yes, we offer convenient delivery and pickup services in select areas. You can also pick up directly from our store.

What happens if I return equipment late?

Late returns may incur additional daily charges. Please notify us in advance if you anticipate delays.

What if the equipment gets damaged or lost?

Customers are responsible for equipment while in their possession. Repair/replacement costs may apply. 

Can I cancel my booking?

Yes. Cancellations made 48 hours before pickup/delivery are fully refundable. Later cancellations may incur a fee.

Is the equipment tested before rental?

Absolutely. Every item is inspected, cleaned, and tested before it goes out.